Frequently Asked Questions
No – the Transportation Security Administration requires that you have a boarding pass or digital boarding pass when you arrive at the security checkpoint at Bradley. Passengers should allow extra time to check-in at the ticket counter. Some airlines offer the ability to print boarding passes off of their websites.
Yes, Bradley International Airport has a nearby, free Cell Phone lot. View the driving directions and map.
Unfortunately, no. Bradley International Airport doesn’t have a foreign currency exchange at this time. If you need to exchange currency, please contact a nearby major bank, AAA, or visit www.travelex.com.
Yes, Bradley International Airport does have a Global Enrollment Center.
For the latest and most up-to-date information regarding your flight, please contact your airline as any changes to flight itineraries are determined by the airline – not the airport. Click on the following link for contact information for airlines at Bradley International Airport: Airline Info
Please contact the TSA administration directly with your question. You can contact them by phone, email, or through their website and social media channels. Please click on the following link for further info: TSA Website
Find out more information about a Lost and Found item.
The active pick up and drop off of passengers is still allowed at curbside in front of the terminals. (No waiting is allowed and under no circumstances can you leave your vehicle unattended.)
You can also park in our free Cell Phone Parking Lot while you wait.
Passengers are suggested to arrive at the ticket counter at least 90 minutes before their domestic flight’s departure and 3 hours prior to their international departure. Please call your respective airline for verification, as this recommendation may change during periods of heavy travel volume. The Airport’s peak hours are typically 4:00 AM – 7:30 AM and 3:00 PM – 5:30 PM.
Airport parking shuttles run every ten minutes, 24 hours a day, 7 days a week.
We welcome your feedback! Simply email us at [email protected]
For the latest requirements, please visit the TSA website
Looking for directions? Please click here for further information about the airport’s location: Directions
The airport terminals are open 24 hours a day. Most airline ticket counters open between 4:00 a.m. and 5:00 a.m., but for more accurate hours, please visit the airlines’ website.
Interested in working at Bradley International Airport? Learn about career oppurtunities at BDL.
Pets are typically picked-up at the airlines’ cargo operations. For more information about the location, hours and directions, please contact your airline: Airline Contact Info

