Welcome to Bradley International Airport’s Concierge Service

Ensure a smooth experience at Bradley International Airport through our Concierge Service, custom-tailored to meet your unique needs.

Whether you’re arriving or departing, traveling alone, with children, or companions with special needs, our team is committed to providing personalized assistance every step of the way.

Once a booking is made, a concierge team member will meet and greet you upon your arrival at the airport and assist in the following areas:

  • Checking in at the airline ticket counter
  • Going through the TSA security checkpoint via priority access
  • Accompanying the passengers(s) directly to their gate
  • Delivering food directly to the gate through BDL Market
  • Retrieving checked bags
  • Assisting to/from parking, pick up or car rental center

The concierge service is ideal for the following travelers:

  • Older adults who may be traveling alone and need assistance
  • Families with children
  • First-time fliers
  • Anyone with special travel needs
  • Individuals who are looking for an elevated or personalized travel experience

Booking a Reservation

Click here to book a reservation. Please fill out the information on the form and a member of our team will reach out to complete your booking.

This program is brought to you by our partners at Travelers Aid International.